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Armstrong Fluid Technology
Career Opportunities

View the latest vacancies/career opportunities from Armstrong Fluid Technology:

Job Description Salary
Position: Customer Service Manager
Location: Manchester

Skills Required:

  • Communication skills that allow you to inform, help and advise customers clearly
    and to liaise effectively with other professionals
  • Listening skills, to understand exactly what customers require
  • Problem-solving skill
  • Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations
  • Motivational skills and an ability to supervise and lead a team of customer service assistants
  • Creative thinking, to be able to come up with new ideas to improve customer service standards
  • An ability to work well under pressure
  • Organisational and planning skills to develop customer service policies
  • Good personal presentation, especially when working with customers face-to-face
  • A commitment to improve your own customer service skills on an ongoing basis.
  • A Degree or HND in the following subjects:
    1. Business studies
    2. Consumer studies
    3. Management studies
    4. Marketing
Details available on application

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Job Description Salary

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